Database and Analytics Manager

Location: The World Animal Protection Canada office is in Toronto, ON. We are currently working remotely, however we will be adopting a hybrid working model in the future.
Contract: Full-time permanent
Salary: $85k-$92k CAD
Closing date: April 15,2022

World Animal Protection is a global animal welfare organization, working in over 50 countries around the world. Our vision is a world where animals live free from cruelty and suffering.

We are seeking a dynamic Database and Analytics Manager to join our team as we work to move the world to protect animals. The office currently has over 660,000 engaged supporters across Canada and revenues of approximately $5 million. This is a dynamic and critical role, responsible for the care and maintenance of all of our database and online systems.

Reporting to the Director of Development and working closely with key members of the fundraising and communications teams, the successful candidate will be responsible for ensuring that the tools and technology required by the teams are optimized to improve profitability and promote performance sustainability. Must have between 3-5 years of experience working within the non-profit sector; preferably with an organization that uses a multi-channel approach to fundraising.

Qualifications

- Minimum of 3 years’ non-profit, database management and Raiser’s Edge experience a must
- Having bCRE certificate an asset
- Working knowledge of donation management tools (e.g. Engaging Networks)
- Experience with JMG Solutions Super Importer Exporter Plugin and/or Import-O-Matic tool an asset
- Ability to configure, customize and/or program APIs an asset

Responsibilities include:

- Lead the development of short-term and long-term strategies via database-related activities, donor analysis and donor segmentation.
- Responsible for ensuring that the systems, tools and technology required by the fundraising team are optimized to improve profitability and promote performance sustainability.
- Maintain oversight over direct reporting ensuring the implementation plans and tactics are grounded in best practice and in line with the overall strategy.
- Manage the bank reconciliation process and ensure the reports are accurate and are on time.
- Compile data and produce reports using Raiser’s Edge.
- In conjunction with the fundraising teams, manage the targeting, segmentation, pre/post data analysis and results reporting of all fundraising campaigns.
- Manage and develop all World Animal Protection Canada online programs with respect to optimizing the systems, tools and technology required to execute the online tactics.
- Regularly create queries using various databases and produce reports for analysis of fundraising data, donor demographics, etc.
- Work with Face-to-Face vendors and help to troubleshoot with the API forms and make yearly necessary changes.

Equity, diversity and inclusion

World Animal Protection's vision is to end cruelty and suffering to animals forever. We understand that to achieve this vision we need to build a diverse organization that practices equity and inclusion. As an employer, we are committed to creating an inclusive work environment and transparent employee recruitment practices. We will support and empower World Animal Protection employees to achieve their goals and aspirations. Through our commitment to reconciliation, we are interested in supporting our staff with Indigenous cultural awareness training and moving forward in building respectful relationships with Indigenous peoples, communities and organizations. While we have work to do, we are committed to creating a safe space to ensure that all staff are heard and input is valued, as well as to sharing knowledge and world views on the work we do and how we do it. We encourage applicants from equity-deserving groups, including Indigenous, Black, people of colour, persons with a disability, and 2SLGBTQIA+.

A safe place to work

World Animal Protection Canada is committed to protecting the health and safety of our employees, volunteers and partners. As a science-based organization, we believe that vaccinations are both a safe and effective way to substantially decrease the risks and spread of COVID-19. To that end, we have implemented a mandatory vaccination policy. All World Animal Protection Canada employees (permanent and temporary/contract) are required to be fully vaccinated (with COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights exemptions, in accordance with all applicable laws and regulations. As such, the successful candidate will be asked to provide satisfactory proof of full vaccination (or, of a valid medical or other human rights exemption) prior to their start date.

So, if you’re seeking a new opportunity as an Database and Analytics Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.