Donor Acquisition Coordinator
Type of contract: Permanent
Location: Canada
Salary: the salary range at $49,000 to $58,000 per annum based on an assessment of skills and experience at interview stage
Closing date: November 14, 2024
1st Stage Interviews: Week commencing November 19, 2024
*Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We encourage that you apply as early as possible as we review applications on a rolling basis.
As our new Donor Acquisition Coordinator, you will report to the Donor Acquisition Manager, assisting in managing acquisition programs for World Animal Protection in Canada. Your role will focus on expanding our regular giving supporter base and attracting cash supporters for development appeals.
Who are we?
World Animal Protection is the global voice for animal welfare, with more than 70 years’ experience campaigning for a world where animals live free from cruelty and suffering. We have offices in 12 countries and work across 47 countries. We collaborate with local communities, the private sector, civil society and governments to change animals’ lives for the better.
Our goal is to change the way the world works to end animal cruelty and suffering for both wild and farmed animals. Through our global food system strategy, we will end factory farming and create a humane and sustainable food system that puts animals first. By transforming the broken systems that fuel exploitation and commodification, we will give wild animals the right to a wildlife. Our work to protect animals will play a vital role in solving the climate emergency, the public health crisis, and the devastation of natural habitats.
What will you be doing?
Within the scope of the role, you will be responsible for the following:
Duties and Responsibilities
Functional
•Support the delivery of acquisition programs for Online, Face to Face, Lead Generation, Telemarketing and Direct Mail acquisition programs.
•Collaborate with other departments to ensure a seamless supporter experience from recruitment and beyond.
•Ensure acquisition activities are consistent with brand guidelines and maintain and enhance the reputation and positioning of World Animal Protection in Canada.
•Analyse activity results and deliver accurate and timely reporting, analysis and ongoing monitoring and evaluation of activities.
•Work collaboratively with the retention and communication team and to ensure appropriate onboarding and transfer of donor stewardship.
•Research and content creation for acquisition program channels incorporating the Power of Animals Comprehensive Campaign.
•Develop and Manage 3rd party programs.
•Support the management of agency relationships to ensure KPIs are met within deadlines and budgets.
•Manages relationships with volunteers (when applicable), including recruitment, training, and monitoring.
Finance
•Support the Manager to deliver efficient and compliant management of the acquisition program budget.
•Produce accurate and timely weekly/monthly reports and support forecasts for acquisition programs to ensure budgets are achieved.
•Process and track vendor invoices.
Organizational
•Will from time to time be required to undertake any other duties that are within the scope of this role.
•Take responsibility for their own health, safety and welfare, comply with H&S policy and procedures, and not act in any way that compromises the safety of themselves, colleagues or the public.
•Required to comply with the organizations policies and procedures.
•Will be required to be in the Toronto office for staff meetings at least twice a year.
Who are we looking for?
Someone who meets the following criteria:
Essential
•Minimum of 2 years fundraising experience within a not-for profit/ charity context.
•Minimum 2 years digital fundraising experience.
•Budgeting Experience with spending and reconciliation.
Essential Key Competencies
•Excellent communication (verbal and written) and analytical skills
•Self-driven to complete tasks, with some supervision.
•Able to analyze data and communicate results to others.
•Comfortable working with diverse teams, with collaborative and positive approach.
•Results-orientated to achieve goals within specified timeline.
•Proficiency in Microsoft Office i.e. Word, Excel, PowerPoint, Outlook.
Desirable
•Experience with Raisers Edge databases, engaging networks, Adobe.
•Membership in AFP
•Fundraising Certificate or be working towards one.
•Knowledge of animal welfare issues.
•French language skills an asset.
To achieve our aim of making World Animal Protection a Diverse and Inclusive employer, we particularly welcome applications from individuals of traditionally under-represented communities and backgrounds.
At World Animal Protection we recruit with our values & behaviours in mind. Please bear this in mind through your application journey. These are:
Global: We make decisions & act with a global mindset
Diverse and Inclusive: We actively encourage and promote diversity, ensure all voices are heard and included and are committed to equal opportunities for all
Collaborative: We work together and co-create to achieve lasting change
Agile: We make change happen in a fast-moving world
Growing People: We continually learn and develop
Accountable: We are role models. We take responsibility for our actions and encourage others to do the same
Courageous: We push boundaries, take risks and set ambitious targets
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